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PROJECT DETAILS
Logistics Data Query and Management Platform
Designing a digital platform to optimize logistics data queries and enhance communication efficiency between KAMs and Fleet Managers. The project addresses key issues such as email overload and lack of real-time data accessibility.
Ongoing Project
Ongoing Project
Project Context:
Logista and Nacex identified several critical challenges related to internal communication and operational data management. The KAM and Fleet Manager teams faced issues such as:
Email overload: Receiving up to 100 emails per hour, making it difficult to prioritize information.
Manual processes: Current platforms required manual efforts to retrieve key data, slowing down operations.
Scattered tools: Reliance on multiple dispersed tools (email, Teams, WhatsApp) for daily management tasks.
The project's goal is to develop a unified platform that simplifies these tasks by centralizing information and improving operational efficiency. Currently, the project is in the medium-fidelity wireframe phase and undergoing validation with stakeholders.